Roofing, Water Damage, Storm Damage, Fire Damage, & More
Roofing & Exterior Company Operating from Pueblo to Denver
10 Steps to a New Roof:
So, you’ve signed your contract, and you’re ready for a new roof. What’s next?
The process begins once we receive your signed contract. We start the reroofing process by logging the information from your contract into your project file. We carefully note your preferred shingle color, brand, and type, plus any other pertinent information about your project. We’ll get the ball rolling by placing work orders and ordering your materials with a local building supplier.
Once we complete our preparations for your project, we notify you via email of your tentative project date. This should happen within one week after we receive your signed contract. Your roofing project date is contingent on weather, current workloads, and material availability. If you have specific deadlines to meet, we will do everything possible to accommodate you.
We will confirm your roofing project date about a week before we’re ready to start. The confirmation email contains essential safety info & tips for protecting your home and belongings to help you prepare for your roofing project.
Your roofing materials are typically delivered the day before your project starts. Most roofing materials, like asphalt shingles, will be loaded directly onto your roof. This is a noisy process! Heavier materials, such as tile and stone-coated steel, are stacked on pallets at the side of the house or in a driveway portion. Material deliveries take place from morning to late afternoon. Material deliveries are scheduled by our suppliers, who cannot predict an exact delivery time. They will require driveway access when delivering materials to ensure they are loaded safely onto the roof. Please ensure no vehicles or items are blocking the driveway the day before and the day of the new roof installation.
On the day of your roofing project, our crews will show up between 7:00 and 7:30 a.m. The process begins by tearing off the existing roof. This is a noisy, messy process. We do our best to protect you and your home; however, the mess cannot be avoided. We guarantee to leave your property in the same condition when we are finished with work when we first arrived on site.
Most roofs take only one day to complete, but completion time depends on your roofing material. A project manager will be monitoring the crew’s process throughout the day and looking for any issues that need to be addressed. Their job is to ensure that the project goes smoothly and the crew has all of the necessary materials to do the job right. The project manager will also be available if you have questions or issues that need to be addressed once the roofing is torn off.
When your new roof is complete, we make sure that any new vents are installed. We also paint all roofing accessories to match the new top.
We’ll inspect your new roof within one week after installation to ensure that everything meets our standards. At this time, we’ll clean up any stray nails and remove any excess roofing materials that may have been left behind. Because we aim to reduce the number of trips we take between the project site and supplier, we order an excess of materials. These excess materials are often left behind. The materials left behind are not “extra materials”; they are simply there as necessary overage to ensure an efficient roof installation. There is no additional charge for these excess items, but there is no amount credited to you if something is left over. If you would like to purchase partial bundles or leftover materials, please let your salesperson or a member of our production crew know. Otherwise, the excess materials will be picked up by a team member and returned to the building supplier.
Your county’s regional building department will perform the final permit inspection. If your home is within El Paso County, an inspector from the Pikes Peak Regional Building Department will inspect your roof and close the roofing permit upon approval. If you are located within the city limits of Pueblo, an inspector from the Pueblo Regional Building Department will conduct a final inspection before closing the permit. Kimberlin Family Roofing does not schedule final permit inspections and can’t guarantee a day or timeframe when the inspection will occur. We conduct our own, more thorough inspection once the roofing project is complete to ensure that your new roof is genuinely watertight and all materials are correctly installed.
Once your roofing project is complete, it’s time to thank us for timely payment and an online review! Your salesperson or our accounts payable department will send an invoice to you based on the terms of your contract agreement. We love to hear from our customers. We take each online review and survey response seriously. Customer feedback is essential to us, and we find this is a great way to learn how to improve our company best. Our customers can review us on several platforms. We’re on Google, Facebook, and the Better Business Bureau.